Dreamforce 4: Mindfulness

I was shocked that 3 hours of the conference was devoted to mindfulness. It was an excellent part of the conference even though it made me feel sleepy. The reality is that we all feel stressed, at some point, by our jobs. Having tools to use to calm down is valuable....

Dreamforce 3: Systematic Engagement

In my first post on Dreamforce, I briefly mentioned systematic engagement and some of the ways it works in the sales related/retail world and how it could work in a library setting. I wrote: “Consider that your customers have a journey (the customer journey),...

DreamForce 2

As I said the other day, Dreamforce was amazing. The other thing I heard about was ‘personalized at scale’. This is a concept with which I have toyed at various job and during various projects, but the description, ‘personalized at scale’, is...

DreamForce

I was offered a free ticket to Dreamforce, the Salesforce.com conference and took the opportunity to see what a tech conference was like. The difference between Dreamforce and the SLA or AALL conferences was AMAZING. People were excited to be at Dreamforce; speakers...